Department |
|
---|---|
FEBRUARY 2022 |
|
Internet | Arrived early and in one piece! You guys had the best deal of any site around, no-brainer for a student pilot trying to save money! |
Internet | Order arrived on my door step less than 24 hours after it was placed. It was well packed and correct. |
Internet | My order came well packaged, flat stock in USPS. Exactly what I ordered. I will go back to Spruce again and again. |
Internet | It is always great to talk to a friendly knowledgeable person without a long wait or call back. Happy that you usually have the parts I need in stock and you always get it sent out so quick. Vince Kenai, AK |
Internet | Ordering online was easy and plug arrived in just two days. |
Internet | Very fast shipping. Just in time for my current project. Just what I needed. |
Internet | Orders delivered well packed and quicker than expected! |
Internet | You guys are the best! Everything is always a great quality and a great price so thank you for everything you provide for my airplane! |
Internet | Highly recommended, very easy ordering, your items come fast from Aircraft Spruce. You get what you want. |
Internet | Very user-friendly platform with fast shipping! |
Internet | Very happy to place my orders every time, great price value, quick shipping and easy and fast check out, you guys make my job easy ! |
Internet | Honestly, great company. Got what I ordered in under a week, it arrived in great shape despite the damage to the box, which thats on the company that delivers it. Overall I will be ordering from Aircraft Spruce again in the future. |
Internet | Wow! Order was shipped same day and arrived the next using standard shipping! |
Internet | Fast order turnaround as usual. Spruce sets the standard. |
Internet | Spruce has always been great. |
Internet | Aircraft spruce is always great to deal with and consistent in their order processing. Rare these days and always noticed and appreciated. |
Internet | Always easy ordering from Aircraft Spruce! |
Internet | Fast and accurate transaction-very professional. |
Internet | Spruce always delivers what I order and I am never dissatisfied with their service. |
Phone | Ive always been very satisfied with Aircraft-Spruces service, and thank you for supporting EAA. |
Phone | Great Service, product as described on the website and would not hesitate to purchase from Aircraft Spruce again. Thank you to all personal involved in getting my products to me. |
Internet | Excellent service, and fast delivery. Ive always had decent service from Aircraft Spruce, thank you. |
Internet | As always, Aircraft Spruce processed the order and delivered quickly. Had a new starter on my doorstep in 2 days. THANKS!! |
Internet | My order for two oil filters was filled quickly and was on my doorstep in two days!! Outstanding! |
Internet | Thanks for looking after us international folk! Parts were shipped quickly, and it is nice to have the freight options at decent prices. Thank you! |
Internet | I bought them for a friend in England who had no access to this size. They will be used in a brake master cylinder. They arrived 2 days after I ordered them. Service was excellent. |
Phone | Orders always ship super fast and I always get my order next day if it comes out of the East warehouse. |
Phone | Your team is always there for my new orders and very helpful in directing me with my questions. |
Internet | Ive dealt with Aircraft Spruce since 1990 and this order like all others has been exceptional. The product is high quality and the service is quick and efficient. What more can a customer ask for but a low price. My metal was less expensive than a large online Metal supplier. I dont think you can ask for more. |
Internet | Received TWO WEEKS earlier that the planned shipping date. What a pleasant surprise. |
Internet | Great quality, fast service, will definitely be purchasing more from your product line. |
Phone | Like always, Aircraft Spruce was very helpful, quick to fill the order, and the order arrived safely packaged with each item individually tagged. |
Internet | I can always count on finding any product I need for my project and getting great and fast service from Aircraft Spruce. Thanks for the great service. |
Phone | Spruce is AMAZING. Thanks for having these unusual parts available for when needed. Keep em flying! Order was executed beautifully. |
Internet | Aircraft always give me the best service available. If the parts are in stock, I get them delivered fast and at a fair price. Thanks! |
Internet | Great service, fast shipping, beautiful parts!! Just what I was after! |
Internet | I love Aircraft Spruces product line and customer-first business model. Thanks as always. |
Internet | As usual, Spruce had what I needed and shipped it quickly. |
Internet | Great experience. Excellent site and ordering process! |
Internet | Easy to order on-line and fast service. |
Internet | Ordering online was very easy and delivery to the UK was very quick. Very good service. |
Internet | Delivery time was fast! Order was exact and items were packaged very well to avoid damage from shipping and handling! Thank you Aircraft Spruce! |
Internet | Once again Aircraft Spruce & Specialty has come through with quick - easy online ordering, fast delivery, and excellent product with clear instructions. Thank you. |
Phone | Easy, fast, courteous! good products and great service. Aircraft Spruce is great! |
Internet | We needed to purchase some hard to find bulbs for a flashlight that still works great. Placed my order and received the items in perfect condition and in record time. |
Internet | Very fast delivery. Items exactly as described. Im a very satisfied customer even though the Delrin will be used to make bushings for a steam engine rather than going in an aircraft! |
Phone | Aircraft Spruce is a great company!!!! I aways check with them first before ordering anything for my plane. |
Internet | Great website, easy to use, excellent products. |
Internet | Placed order at the end of the day on Friday for Saturday Pick up. After order was placed found out that item was not available for pickup. Customer service called and they arranged to have my order shipped out in time for UPS Sat. Delivery. Great Hussle and customer service. |
Internet | The entire process, ordering, shipping and on time arrival allowed our club airplane to be back in the air with minimal down time. Loved it |
JANUARY 2022 |
|
Phone | Great company!! I order, get help from Cust service, it shows up! Love it |
Internet | Thank you for the quick delivery. Very impressed how quickly it was shipped from a local warehouse. Five stars! |
Internet | Easy to find and easy to order and was in stock so it was delivered on time. |
Internet / Will Call | I have utilized in-store pickup for multiple orders over the last year out of the Midwest Branch in West Chicago, IL. The West Chicago store team has always been a great help whenever I am in to the store! |
Internet | The order was filled quickly and notices about its progress were very helpful. |
Internet | Shipping was fast and shipping charges reasonable. Oil hose was well packaged and very secure. It arrived in perfect condition. |
Internet | Thanks for delivering this very complex order 100% correct and quickly. |
Phone | Great friendly staff, very good service, always have what I need. |
Internet | Great service and amazingly fast shipping during the pandemic. |
Internet | 5 Stars. Everything I ordered was correct and in stock and it all came in 3 days from GA to MN. Thanks, Don |
Phone | Ive been experiencing great service and prompt delivery for many years...great staff..very friendly and knowledgeable on product..a real pleasure |
Internet | My battery order arrived in 2 days from a regional warehouse. Fantastic. Price was below what I could get it for locally. What else is there to say. |
Internet | Time between ordering and receiving parts was incredibly short! |
Internet | Very quick, easy, and seamless service. |
Internet | Great place to deal with. Parts are exactly what I needed, price is fair, delivery times was as good as I could ask for. Will definitely use them again. Already told my local parts guy about Aircraft Spruce. |
Internet | Thank YOU Aircraft Spruce for a professional, prompt, quality online purchase experience. |
Internet | Exceptionally Fast and Accurate Service! |
Internet | Ordering from Aircraft Spruce is very easy and they are very quick to ship |
Internet | Always great pricing and fast delivery. Very pleased with service I received from Aircraft Spruce |
Internet | I have received two orders prior to reordering this catalogue. I am very impressed with how quickly I received both parts. And, how easily the web page was to navigate. I am sure there are other products in the catalogue that will provide our maintenance crew another source for repair parts. |
Internet | You folks did great! Price is good, shipping was fast and the products were just what I needed. |
Phone | I have been a customer for Aircraft Spruce for over 20 years they supplied all the parts to build my crystavia MK4. Ive been flying it for 11 years. Had engine failure and had to put it down. Damaged a wing and tail feathers. Im currently rebuilding it. Aircraft spruce once again came through. I received all my parts well ahead of their projected time. I would very much recommend them for all your aviation needs. Their salespersons are there to help you and know what theyre doing. You cant go wrong. |
Phone | The customer service was most excellent in all categories!!!! The tie was most beautiful!!! The shipping most timely!!!! Thank you for a most awesome experience!!! |
Internet | Arrived on time in good condition - Aircraft Spruce has their act together! |
Internet | From order online to delivery, a seamless process. |
Internet | Wow. Fast service and the often dented cans were packaged well and arrived undamaged. This is a real success story in a difficult time! Good Job Aircraft Spruce! |
Phone | Ive always been more than satisfied with both the quality of the parts and the excellent service. Ill be a returning customer. |
Internet | The order was promptly executed. The StolSpeed products was fantastic. The performance achieved was remarkable as well. Very happy. |
Internet | They could not have responded or shipped faster. They had the right product at the best price available. |
Internet | I had a shipping issue that was resolved quickly. Ive been a customer for a number of years and will definitely continue to be one in the future. |
Internet | Great service and delivery time! Very well packaged! Thank you for the quick service and help to get my plane back up and running. |
Internet | Order was shipped very fast. It arrived intact and was what I expected. Thank you! |
Internet | I appreciate the fast shipping and the fact that it was packaged well enough to prevent any damage. Thank you! |
Internet | Thank you Aircraft Spruce for fast friendly service, and providing such a great product such as boost oxygen. |
Internet | As always, Aircraft Spruce shipped my order in a timely and accurate manner. |
Internet | I found what I needed on website, I ordered, I paid, They shipped, I received in a timely manner, a positive experience. |
Internet | Nothing but the best service from Aircraft Spruce. |
Internet | Excellent product fit my 1959 Cessna 150 perfectly with out issue. Delivery time was as indicated. I would order this same part again from Aircraft Spruce. It doesnt get any better than that. |
Internet | Love ordering from Aircraft Spruce. Quick, easy and great selection! |
Internet | Ordering was a breeze and came fast. If your unsure just give Spruce a call and they will assist wonderfully. |
Internet | As usual it was delivered as ordered. Good quality, good inventory of product with good service. |
Internet | Aircraft Spruce did excellent, was easy to find, order, in stock, shipped and to me timely. Doesnt get better than that. |
Internet | Im very pleased with my service from Aircraft Spruce. Received part in two days. The part was the correct and work great! Will use them again! |
Internet | The order came on time,and complete. Great service as always! |
Internet | Thank You, very satisfied with Aircraft Spruce. No order is too small. Excellent service. |
Internet | Ordered online and it was delivered free in 4 days. Came with all paperwork. Great service, easy to use website. 5 Stars! |
Internet | Aircraft spruce has a good team, and provides excellent products and service!!!! |
Internet | Super-fast shipping. Cant beat perfection! |
Internet | Great again! Fast delivery too! Your web site is key, great photos and products specs/details that make it easy to choose the part I need. Thank you. |
Internet | I have been very happy with the service your staff have provided. When I had to inquire on a delivery date or order status, the customer service department was very quick to respond and provided the information in detail of what I was looking for. |
Internet | Order was shipped and arrived much sooner than I expected. Item was packed extremely well, and arrived in excellent condition. Also I was impressed with order status which was communicated via email. Very satisfied customer. |
Internet | As always, the courteous service and dedication from the employees are second to none, even in these trying times. |
Internet | Aircraft Spruce has never disappointed me, fast shipping reasonable prices. They are my go to for parts and supplies. |
Internet | Great experience. Ordering was simple. Even with weather considerations, products arrived in a timely manner and in expected condition. |
Internet | The material was delivered quickly and I was impressed by the packing! The shipping company tried to make sure they did some damage but Aircraft Spruce defeated those attempts. :-) |
Internet | Aircraft Spruce once again delivers top-notch and friendly customer service! They have always been friendly and willing to answer any questions. |
Internet | Great quality product. Competitive pricing. Fast shipping. Very satisfied customer here. Thanks much! |
Internet | Fast and accurate. What you come to expect from Spruce.. |
Internet | Quality product, quick ship. Spruce is a good source for materials that may not be available many places in such a wide variety. |
Internet | Like everything else I order from Spruce, this was just a simple, dumb, piece of hardware... but without it, my project was stopped cold. Showed up shortly after placing my order and I was back working on my project again. Whats not to like? Need... order... it gets delivered... need met... happy! |
Internet | I have been ordering Experimental Aircraft Parts and raw materials from Aircraft Spruce, since the late 1970s. I have always gotten exactly what I ordered. You just cannot ask for any service better than that. |
Internet | Everything arrived in perfect condition, correct amounts and packaged nicely. Never a problem with a Spruce order. |
Internet | My order arrived in Australia from the USA within a few days. Very impressive. Thanks. |
Internet | Aircraft Spruce are my go to people and it's my go to store for plane stuff. They are excellent. |
Internet | I always get great customer service at Aircraft Spruce. I really enjoy the people and prices!! Happy New Years everyone! |
Internet | Affordable prices. Quick shipping. 1965 Cessna, same age as Aircraft Spruce, two old birds still flying high as ever! Thanks for their services to the aircraft owners and mechanics! |
Internet | Fastest shipping I think Ive ever had for any product on any site. |
Internet | Everything was perfect. The part was for an AOG. Back in the air in less than 24 hours. |
Internet | Always dependable with the correct product shipped. Excellent service over the last 25 years of orders, from all locations ! |
Internet | Very pleased with the order process and speed of shipping. Aircraft Spruce is a great option for small quantities of specialty products. |
Internet | Well picked, well packed, arrived in great shape, all in a timely manner. You Irwins and your teams spoil us rotten! |
Internet | I have purchased many items over the years and the customer Service has always exceeded my expectations. I recently had a small problem with an order that was hard to understand what was incorrect on my order. I called Customer Service and happen to get Cindy and once I explained what had transpired, she was able to figure out what the problem was. I now have a delivery date of my correct material. It was not expenseive but critical piece of material for me to complete my job. |
Internet | Always speedy service, always a broad and deep array of products from Aircraft Spruce. Happy with the service weve gotten over the years. |
Phone | Always on time and always a pleasure doing business with you all. A&P and ourselves enjoy your help and products so thank you and happy new year any many more doing business with you. |
Phone | Ordering was efficient and helpful and the parts came within 2 days in the middle of December. |
Internet | Ordered just a few days before I needed the gifts and so surprised by the quick service especially during the Xmas rush and current situation. I would highly recommend. |
Internet | I am very happy with the service from Aircraft Spruce! The Rosen Sunshades are great! I ordered the wrong engine heater and Aircraft Spruce immediately responded when I called. It is a first class company! |
Internet | Product was shipped and arrived promptly. Hasnt been installed yet, but Im always pleased with Aircraft Spruces pricing and speedy delivery. |
DECEMBER 2021 |
|
Internet | Ordering online was VERY EASY and shipment happened VERY QUICKLY! Couldnt be happier with my first order from Aircraft Spruce! |
Internet | Ordering on website was very easy and my order arrived in a very short time and was well packaged. |
Internet | Crop Duster for 28 years and counting, Super-Dri Skysmoke is simply the best by far.............. Surley you must know that you at Aircraft Spruce are the Best of the Best, Thank You for holding all you are and all you do to a higher standard, it is very obvious and GREATLY APPRECIATED! God Bless and a HEART FELT THANK YOU! |
Internet | Aircraft Spruce services, pricing and delivery where excellent. The material I purchased was represented as advertised. I would recommend Aircraft Spruce services. I will order from them in the future. |
Internet | Aircraft Spruce and Specialty is without a doubt the first place I call buy aircraft parts. They are absolutely the best. |
Internet | 100% Satisfied user friendly website and order received the following day by noon time. Couldnt be done any better! |
Internet | Aircraft Spruce is a quality outfit and it shows in the care they take, even in a very small order. I needed a small length of, piano hinge, for a minor upgrade on my experimental. I had ordered one from Amazon and it was Junk. When the order arrived from Spruce, the hinge was safely taped to a 1 X 2 stick of lumber. Quality products from Quality people. Aviation Grade There really is a difference. |
Internet | Everything regarding this order went smoothly. Well run organization. Even the smallest of orders received proper attention. Just what I needed, glad I found this business. |
Internet | Great Communications, Fast Shipping, Overall Fantastic Customer Service. |
Internet | Always A1 service, highly recommend Aircraft Spruce. |
Internet | Highest quality at a great price! My shipment arrived in perfect condition, well packaged and a day ahead of the promised delivery time. I ave interacted on the phone and online with customer service people. They have always been very helpful and knowledgeable. Aircraft Spruce is a great company to deal with. |
Phone | Product was of very Good Quality. As usual, staff was very helpful and knowledgeable about the product. Best of all, the switch assembly includes an electrical Scheme which was most useful to hard wire that switch into my Cessna 172M. Fast shipping too! Thanks Very Much and Merry Christmas! |
Phone | Always great service and products from Aircraft Spruce! |
Internet | Great website and ordering was easy. Great delivery time too. |
Internet | You guys came through for me when I was stuck needed some supplies - fast. Thank you for being there. |
Internet | I have been ordering/receiving products from Aircraft Spruce for 35 years now and i am extremely happy with the services they have provided. Im a customer for life. |
Internet | I have been ordering/receiving products from Aircraft Spruce for 35 years now and i am extremely happy with the services they have provided. Im a customer for life. |
Internet | As excellent as ever. Good, correct, professional support. |
Phone | My order was processed promptly, and correctly. The Aircraft Spruce team always does a great job. |
Phone | The phone representatives (2) I spoke with were very professional and efficient. Pleasure to do business with Aircraft Spruce. |
Phone | Great friendly customer service, located a battery and it was in shipping the same day. |
Internet | What a GREAT company to buy from. |
Phone | As always Aircraft Spruce was an excellent company with great help and service helping me choose the correct part. |
Internet | Aircraft Spruce is a great resource for finding everything we need. Fast and reliable service and shipping too! Thank you again for you excellent service. You are our go to supplier! |
Internet | My order was processed quickly and arrived within two days. Product was exactly as ordered. |
Internet | Aircraft Spruce is the first place I look for parts. They always have the best price and almost always ship the same day I place my order. |
Internet / Wil Call | The ordering process and on site pick-up (Brantford, Ontario) was simple and easy. The staff made me feel very welcome and a valued customer. |
Internet | AIRCRAFT SPRUCE service and delivery were very efficient - actually delivery was faster than initially announced. |
Internet / Will Call | I just bought a plane. The large on-line catalog is nice but I do appreciate being able to come to the store. The employees are cheerful, courteous and helpful. This speaks volumes about a business. |
Internet | Considering we are in the mist of supply chain shortages, I am very pleased with the efficiency of Aircraft Spruce getting my order out. |
Internet | You guys always rock. Thanks for the support on parts! |
Internet | Aircraft Spruce is my go to store! Great service! |
Internet | Price was better than expected with everything that came with the kit and delivery in 2 days - great experience as always with Aircraft Spruce. |
Phone | Easy to order, delivered on time. Installed new battery works great. Five stars! |
Internet | 5 Days shipping USA to New Zealand. In this time that is beyond awesome. Obviously aircraft spruce considers their overseas customers valuable. Because its simple to order and Im not made to feel like I come from a different planet and trying to scam something . Just credit card...choose shipping....well packed goods turn up....good job Aircraft Spruce! |
Phone | Customer service was excellent...Rep went out of his way to make sure my order was correct! |
Internet | As always...top shelf service from Aircraft Spruce! I very much like the fact that Spruce has several different distribution points strategically located to serve their consumers needs. Having a facility in the Dallas area is only a one-day UPS trip to my door! Kudos to the Spruce team! |
Internet | Great service and fast delivery from Spruce thanks to their strategic distribution locations! |
Internet | This order was handled like all the other many orders I have placed with Aircraft Spruce over the last 20 or so years. Good prices, abundant selection and super fast shipping. |
Internet | Excellent service, quick and product was in good condition (well packed). |
Internet | As always, Aircraft Spruce is the best. |
Internet | I ordered Las Vegas and Phoenix sectionals near the end of their valid period. Rather than send me outdated charts, Aircraft Spruce delayed the order a week or so until new fresh charts were available. That way I got charts valid for a full two months. Delivery was great. |
Phone | I own 6 Antique Airplanes and Aircraft Spruce always comes through with any of my needs , Quickly and Efficiently ! |
Internet | The order process was quick and easy, as was the delivery . Thanks. I have not yet had the chance to use my new headset but am looking forward to doing so, when I do I will gladly post a review. |
Internet | I have been using Aircraft Spruce forever. I was a customer when you were in Fullerton in a tiny building , 1980s. Nothing but the highest praise for you guys. One order in 35+ years was not correct. It was the wrong thickness of 4130 tubing. Great company. |
Internet | Very happy with the prompt service, quick order fulfillment and email updates/confirmation. I will definitely be using Aircraft Spruce Co for my Pietenpol build needs! Thank you. |
Internet | Easy to order - shipped promptly, was exactly what we ordered. Good job! |
Internet | Received my aircraft hardware in 36 hours after I ordered. I am extremely pleased with Aircraft Spruces products and organization. |
Internet | I can always count on Aircraft Spruce for reasonable prices and quick shipping. Great company! |
Internet | Responsive to my request and shipped next day! Thank you for your excellent support!!! |
Internet | Aircraft Spruce delivered the full-up oxygen system, which was complete, aired up and ready to go, where we needed it and when we needed it. It worked great! It was a great solution for occasional high altitude flying. |
Internet | Easy ordering process followed by quick delivery of a quality product.. Will order from Aircraft Spruce again soon. |
Internet | Aircraft Spruce is a solid partner in the aviation business. |
Internet | Best customer service in the business... |
Internet | Very helpful & friendly staff, keeps me up to date on the status of my order |
Internet | Excellent Service and top notch quality as usual. I wish I could say the same for other companies. I can always rely on Aircraft Spruce. |
Internet | Ordering was easy and shipping and delivery were timely. Will order from Aircraft Spruce in future. |
Internet | Amazing delivery time. Ordered on Monday morning and order arrived at my home in Australia 4 days later. Thank you again. |
Internet | I love the Superflite process and would definitely use it again It was great when A.E..R.O In Stock moved into Alaska and it has just gotten better and better after AS bought them out. They have a great stock of parts and paints. Shipping within Alaska is very fast. Thanks! |
Internet | Everything was just as hoped for. Im just getting started on my project, so more orders will be placed with Aircraft Spruce soon and as I progress. Thank you. |
Internet | I was very happy with the ordering process and the speed and extra care of packaging I received on my battery tender. I will be ordering from Aircraft Spruce again for sure. |
Internet | Very good experience. Shipping was in time, receptionist very helpful and they know the product very well. Will recommended 100%! |
Internet | I couldnt be happier. Quick shipping, accurate advertising, quality product. |
Internet | The expedient order delivery from Aircraft Spruce has been consistent over the years. I dont remember there ever being a back order. |
Internet | Easy, fast and very reasonable shipping costs. Thanks. |
Internet | Quick. Easy. Competitive prices. Delivered to my door. |
Internet / Will Call | Flew into Corona Airport and the staff met me in Transient Parking. Quick and awesome service! |
Internet | I spend a lot of money at your store, thanks for the great service. |
Internet | Couldnt have been any better!! Fast shipping, easy online ordering!! Thanks |
Phone | Aircraft Spruce always comes through... |
Internet | Tires and tubes were delivered promptly and are now installed on my Twin Comanche. Excellent service. |
Internet | Wide choice of materials, easy ordering and very fast delivery to Europe. |
Internet | Very easy to order, price is good, product came real quick. I will be ordering all of my airplane needs through Aircraft Spruce. |
Internet | Very easy to order and I got my order fast! |
Internet | Great service, parts came in great shape, well packaged and fast delivery. |
NOVEMBER 2021 |
|
Internet | Did not expect order to be shipped same day as I ordered near closing time. Aircraft Spruce went out of their way to ship same day regardless. Great service, great products. |
Phone | The ordering process was simple and the sales person was very knowledgeable in helping me get my order placed. |
Internet | Aircraft Spruce is the best. They have everything, great prices and always make it super easy. My go to place for all of my planes. |
Phone | It is a pleasure doing business with pros!!!Will continue doing business with your company. |
Internet | Tubing is always high quality from Aircraft Spruce. Prices are really great and so is the service with these guys !!!! |
Internet | I ordered these items online. The system is easy to use and my order arrived quickly and well packaged. |
Internet | Ordering a new alternator that was the correct make and model for my Piper Arrow was easy with Aircraft Spruces web store. Shipping with the least expensive UPS Ground service was fast and arrived on the day quoted. Got my airplane back up quick. |
Internet | Ordered at 4pm, received 12:30pm the next day. Excellent service! Thank you!! |
Internet | As usual, I got the order the next business day. Were lucky to have Aircraft Spruce in So. Cal |
Internet | The purchasing experience was top notch. Price was much lower than Amazon or WalMart, and my order was delivered within four days. |
Internet | It is SO wonderful that Spruce is a TCM, Lyc, and Superior distributor. Parts the next day...what more could you ask for! Thank you very much! |
Internet | Aircraft Spruce provides an excellent service to our flying community Thank you !!!! |
Internet | Aircraft Spruce is my go-to place for my aircraft parts, maintenance, and cleaning aids! Fast and efficient, and they have everything I need. |
Internet | Ordering is easy and shipping was quick. I selected the less expensive shipping method, but my order arrived within 2 days. |
Internet | Fast shipping, I love doing business with Spruce! |
Phone | Couldnt believe it, order today, here tomorrow, fantastic service. |
Internet | Quickest response & delivery turnaround time compared to all other vendors considered for purchasing this product. |
Internet | Your staff as always was very professional and caring for the needs of our Airline. Thanks Aircraft Spruce!! |
Internet | I just want to say that your ordering process is seamless and efficient. Its rare to see that sort of organization time and time again, and good job! Your staff are incredible. A lot of companies could really learn from your management. |
Internet | Aircraft Spruce is my go to company. |
Internet | Ive been ordering aviation supplies from Spruce for 12 years. Your orders have been complete, on time and priced as indicated in your catalog. By the way, thanks for sending the newest catalog! |
Internet | All parts ordered came quickly and neatly wrapped, thank you so much Aircraft Spruce! |
Internet | Wow! That was a fast delivery. Got gas now. |
Internet | Outstanding service by Aircraft Spruce staff, as usual! I wish other online stores were as responsive and helpful as your staff. Thank you! |
Internet | Aircraft Spruce Company is a great company to deal with. The staff are the best. They will go out of they way to help. |
Internet | Very fast shipment! Aircraft Spruce is always great, and offered the lowest price on this item! |
Phone | I have done business with Aircraft Spruce in the past and just recently. As always, they have the products I need in stock and get them to me very quickly. I would definitely recommend ordering your aircraft parts from them. |
Internet | Service was great, extremely happy with postage took less then a week from ordering to arrive is Aus from the states. Good job. |
Internet | My go-to spot for everything aviation. Always fast shipping. |
Internet | You should be very proud, you guys always go above and beyond. Shipping labeling, its always a pleasure buying from you guys- wished I needed more stuff :) |
Internet | Numerous hardware items were shipped rapidly and were exactly as ordered. Aircraft Spruce has been my major source of materials for many years, and I have never had a problem with items I have purchased. |
Phone | Always pleasant speaking with the ladies who take my orders, all that I order is received intact, I love Aircraft Spruce. |
Internet | You folks do an awesome job. So far after 20 years every order was placed properly and shipped on time. Well done. |
Internet | Aircraft Spruce is great for ordering and receiving parts. If they make a mistake, they fix it right away. |
Internet | As good as it gets. The item I ordered was shipped the same day I placed the order. Ordering process was simple and straightforward. |
Internet | Thank you AIRCRAFT SPRUCE for picking up the LYC engine parts product business - I look forward to continued business with you and have the confidence in your quality and technical staff to back the products. I always have questions and you all always have my answers! |
Internet | I am building a replicar and occasionally need certain rivets or fasteners. I often go to Aircraft Spruce for the vast selection and great prices. Excellent customer service and fast delivery. |
Phone | Everything was easy to do and the customer service was excellent and very knowledgeable. Thank you. |
Internet | Very quick turnaround for an international order (Australia), faster than local online orders, great service. |
Internet | Your inventory of non-standard fasteners is excellent. The fast turn-around and quick delivery was surprising. Great experience! |
Internet | We have ordered from you a few times now, and we are extremely happy!! We appreciate the fast shipping-Thank You! |
Internet | Aircraft Spruce was able to get it to me when every other vendor offered excuses about supply chain snapback. Face it, you do airplane work in the garage AND the airport, and you need the 3 sizes of safety wire in both places. Bite the bullet and spend the $10/can. |
Internet | Excellent service! Product arrived on schedule and in good order. Wouldnt hesitate to purchase here again. |
Internet | I have, for the last 24 years, always received instant shipping and exactly what I ordered. I am totally satisfied with Aircraft Spruce. |
Internet | GREAT SERVICE! Needed to amend my order and add 2 items the next morning. Called and the order was amended and still shipped out the same day and arrived as indicated! |
Internet | Always a pleasant experience dealing with Aircraft Spruce. |
Phone | Order rating of 5 out of 5. My order was handled quickly and efficiently by very friendly staff. Kudos to your customer service! |
Internet | Great service. Happy product was available and pricing was very reasonable and parts arrived promptly. Thanks. |
Internet | I am a new plane owner and used Aircraft Spruce to buy parts for the planes annual. Overall experience has been positive and I would 100% recommend Aircraft Spruce . |
Internet | Always have good results with aircraft spruce, but this time oil came the next day, how you going to top that? |
Internet | Hose and clamps were as ordered and very prompt delivery. It is a pleasure to do business with Spruce. |
Phone | As always Spruce had what I needed. Received it quickly. Fair price, and no complaints. |
Internet | This was my first purchase from Aircraft Spruce, but it WILL NOT be my last. Great catalog came with the order. |
Internet | Order was taken promptly and part received in very quick turn around. So grateful to find your website. |
Internet | Easy website, all the right things available and super fast delivery. Thanks. |
Internet | This company is and has always been the best in customer service. I have been buying from them since 1977 and I cannot begin to express how satisfied I am. Thank you AC Spruce staff! |
Internet | Excellent service and price for a great product that is difficult to locate in the retail industry. |
Internet | Almost everything is in stock, and ships quickly. Customer service is always helpful and respectful. My preferred aviation supplier for 30 years! |
Internet | Once again Aircraft Spruce have excelled again having my order here in Queensland Australia in 5 days and the packaging was A1 class no damage at all, thanks again, definitely will be doing business with Aircraft Spruce again cheers. |
Internet | This was my first order with Aircraft Spruce. Prompt & efficient. I will be back. Thank you! |
Internet | Fastest ordering and shipping Ive seen yet, very happy with Aircraft Spruce, I plan on recovering some wings and will be looking for products on your site. |
Internet | Order was painless, fast, and arrived early! |
Internet | I appreciate the fast service. The order was delivered at my door within 3 days of placing it. Everything was packed well and all the correct parts were delivered. |
Internet | Super fast delivery along with great pricing! |
Internet | Received what I ordered rightt away. If only everybody in this world were as efficient, fast and prompt as Aircraft Spruce the world will be at peace. |
Internet | Aircraft Spruce has been my go to company for years now, thanks for being out there! |
Phone | I always enjoy shopping at Aircraft Spruce, very friendly staff and helpful. |
OCTOBER 2021 |
|
Phone | Very pleased with the service provided by Aircraft Spruce and the product. Easy to use and did the job!! |
Internet | Cant beat Aircraft Spruce ... order arrives on time and in excellent condition. |
Internet | Excellent Product Availability. Fast Shipping. Very Happy With Aircraft Spruce & Specialty... |
Internet | It was all there, very well packed, and arrived so quickly, I think it was shipped a day or two BEFORE I ordered it. |
Internet | Great service as usual. I have been using Aircraft Spruce & Specialty for a lot of years, and have never been disappointed with the quality of products and service. |
Internet | Always a pleasure ordering from Aircraft Spruce! Speedy response and delivery, and always a great product. Thank you!! |
Internet | What a pleasure to do business with! I can easily recommend Aircraft Spruce to anyone in need of parts for their aircraft. Knowledgeable, friendly, fast and you wont find a better price for the right part. Thank you. |
Internet | Aircraft Spruce is absolutely outstanding.. I was amazed at the great communication throughout the whole process. My item arrived quicker than expected. What a great customer experience especially in these days and times. Thank you Aircraft Spruce, Im now a future customer! |
Internet | Quick delivery, accurate order, excellent condition. All orders from Aircraft Spruce have been 100%. |
Internet | Aircraft Spruce is my go-to site for fast efficient service and delivery. |
Internet | Awesome customer support, extremely fast shipping. I am a hooked customer for sure. |
Internet | It has always been good dealing with your company staff. They patiently answer all my questions or quickly get back to me if they dont have the answer on hand. |
Phone | We really like having your Alaska store here, good friendly service. |
Internet | Great service and a great product and I was totally impressed to have this product delivered to my door stop in Australia within 7 days of placing the order. Keep up the great work. |
Internet | Fastest delivery yet! I placed my online order late in the afternoon and it was on my doorstep 21 hours later. Very impressive. Thanks. |
Internet | Easy on-line ordering and fast shipping! Great transaction! |
Internet | Aircraft Spruce was very helpful in providing me parts while building my KIS back in Denver, CO during the 1990s. It is now time to do some minor hurricane repairs and some regular maintenance before I move back out west to the drier climate. Florida is not for me but Aircraft Spruce is still a company that I can depend on even in these tough times! Keep up the Great work!!!! |
Internet | As always, super pleased with availability and will call service from the folks at West Chicago! |
Phone | Aircraft Spruce & Specialty is easy to order from and fast to ship with good pricing. What more do you need? |
Internet | Aircraft Spruce always deliver as promised. Super service, fast, courteous, right every time. |
Internet | On another note, this is the third time I have ordered from Aircraft Spruce Canada. Their online ordering is easy, their shipping is lightning fast. And their customer service for returns is very good as well. Fly safe all! |
Internet | Awesome, fast, efficient and within predicted date, even far in Brasil. |
Phone | Very good as usual. Nice folks to deal with, keep up the great work. You keep us all flying. |
Internet | Very happy with shipping time and pricing. Courteous, helpful service gives time to answer questions. |
Internet | Its great to be able to go to one site and get what you need to work on / service your plane or project. Great employees with answers if you decide to call. |
Internet | I ordered this abrasive compound for my spark plug cleaner and was expecting it to ship from California. Low and behold, it was in stock in West Chicago, and ready to pick up same day. I couldnt find this stuff anywhere. Thanks Aircraft Spruce, and staff! |
Internet | I am happy just to have Aircraft Spruce available. Prices are good, and customer service is spectacular. Support this company or we wont have them. |
Internet | The product service packaging and shipping time were al outstanding! This was a HARD to find product that was the perfect solution for our application! |
Internet | I was unable to source these bolts in the UK, but Aircraft Spruce had them in stock. I received my order within 72hrs of it being placed. Fabulous service, thank you. |
Internet | As usual, my order came quickly and correct. Ya’ll always beat my expectations. Thank you, that is rare today. |
Internet | The order process was perfect as always! A pleasure doing business with you indeed |
Internet | Overall very satisfactory, including timely delivery schedule!. I expect to get whatever I need for my aircraft from Aircraft Spruce in the future. Thanks. |
Internet | Outstanding service and the part was perfect! Highly recommend Aircraft Service and Specialty! |
Internet | Ordered over the phone when I Delco unit failed. I was AOG and got the part delivered next day. Aircraft Spruce staff was super helpful and product works as expected. |
Internet | Aircraft Spruce makes private airplane ownership affordable and fun. They send what I need quickly, and allowed me to return parts that were not what I needed! |
Internet | I placed my order from the UK on a Monday morning and received delivery of the ordered prop bolts by Thursday morning. Fabulous service thank you Aircraft Spruce. |
Internet | Parts ordered were the parts received. Order was processed and sent promptly. Tracking was great. I give Aircraft Spruce a 5 Star rating. Great service again. Ill be back! |
Internet | Satisfied customer for over 30 years. Aircraft Spruce has been a great company to work with. Jim himself reached out to get to know me and my project in 1997. I havent forgot that. I appreciate that I can use the catalog on-line or in print. That the selection is so wide - and I can always rely on anyone I talk too to be friendly and helpful. As for the brake disks - They arrived on time, in perfect condition, and were cheaper than the tubes that came alone in the same package. |
Internet | I have been a customer for 30+ years and the service is just great! |
Internet | Stunned at how quickly the gauge arrived here in New Zealand. Web site is easy to navigate and find the required parts. Excellent service, 5 stars. |
Internet | Ordering was easy and the product was delivered more quickly than originally estimated. |
Internet | Aircraft Spruce has always been the best source for my many airplane projects. They provide excellent customer service, too! |
Internet | Fast delivery good price point and as always no hassle. Just good old American service! |
Internet | Your amazon like experience order/shipping communications has improved significantly in the past year it seems. Well done. |
Phone | I could not believe how fast it was at my doorstep. Your team also did a great job with the packaging. |
Internet | Faster service from Aircraft Spruce to Australia, then the national post in Australia. Great service, thanks! |
Internet | This was a priority job and the parts shipped immediately, and arrived in good time. I couldnt ask for more. |
Internet | Aircraft Spruce has become my go to for general aviation parts and supplies... |
Phone | Could not have been better or quicker. They asked what I wanted and two days later I had it! |
Internet | All products arrived intact and in order packaged well within 5 days. Very satisfied with aircraft spruce and there service, would certainly recommend aircraft spruce to all I know. |
Internet | I placed the order on Thursday and on Monday it was at my door....in Australia!!!! |
Internet | My small order arrived on time and in perfect condition thanks to the really excellent job of careful packaging in a purpose built carton that ensured safe passage almost under any circumstances other than a bad truck wreck or a plane crash...Kudos to Aircraft Spruce for a fine job on a small order and be assured we will be back for our many other larger projects. |
Internet | As always for for as long as Ive owned my Bonanza I order my parts from AC Spruce. Very happy with the customer service and delivery. Thanks. |
Internet | I am very content with my order. Customer service is responsive, professional, and expedient in action. |
Internet | Great service and products. Thank you all for commitment to help us out when needed. |
Internet | My order came so fast, it was like a walk in purchase. Thank you Aircraft Spruce for great service. |
Internet | Thank you very much for the service, easy ordering on the website, quick arrival of the product, we are returning customers and without a doubt we will continue to visit you. |
Internet | Order processed very quickly as always. My go-to aircraft supply house. |
Internet | Quick shipping as always! I love Aircraft Spruce :) |
Internet | Always as advertised and within shelf life limits. Great company with about anything you want!! Great job spruce team!!! |
Internet | Ive always received excellent service from Aircraft Spruce. Will always be a faithful customer. Look forward to seeing all of you at AirVenture 2022! |
Phone | Part ordered was in stock and shipped promptly. Thanks for the efficient service. Thank you. |
Internet | AN bolts are required to be used in aircraft construction. Thats the law of the land. Many suppliers can provide you with the same product. Here is the difference: Aircraft Spruce and Specialty Company. Many times I will call and place an order and it is delivered the next day. How can this happen? Aircraft Spruce has evolved over the years to build a chain of warehouses place in key locations based on customer demand. My AN bolts come out of Fort Worth, Texas and that is just a hop skip and a jump in Texas distances from where I am twisting bolts in Bryan Collage Station, Texas. To say I am impressed with this company on so many levels, is an understatement. If you do have a problem with an order, polite professional people with wonderful Southern Accents will help you. You just cant beat that now can you? |
Internet | This was a small order and my first with Aircraft Spruce. I was extremely impressed with your professionalism and responsiveness. Your e-communications were just right = enough to keep me posted on progress, but not burying me with useless information. Thank you |
Internet | Website is user friendly. Order was shipped very fast. Extremely satisfied with ordering from this company. This was my second order. The first was just as good. |
SEPTEMBER 2021 |
|
Internet | Very easy to find what I needed, the prices were fair, and the product quality exceptional, and I received my order in a couple of days. |
Internet | Aircraft Spruce is my First Choice Source for aircraft related items. The Aircraft Spruce catalogue is a must have for any Aviator Armature or Professional. The information alone is invaluable. |
Internet | Great prices with great service. On time shipping and packaging was super nice. Great job folks and look forward to shopping again with Aircraft Spruce & Specialty Co. |
Phone | Friendly, quick and professional service. I can always count on Aircraftspruce for my general aviation supplies. |
Internet | As ALWAYS, Aircraft Spruce made the ordering quick and easy and delivery was faster than fast... |
Internet | Ordered by email on Sunday, shipped from Brantford on Monday, delivered in Toronto on Wednesday. Excellent service by A/C Spruce, as always. |
Internet | I called to place the order and the young lady on the phone confirmed that it would ship that day ... I received the battery the next day. Perfect! |
Internet | Placed two orders recently, all very smooth transactions. Received orders in timely manner. Thank you very much. P.S. Although in todays world, the printed catalog might seem to be archaic, it is STILL VERY USEFUL, especially for hangar and shop environment! |
Internet | Great service and all quality products sold by company. Brantford branch service and friendliness is just excellent. |
Internet | Great service as usual and speedy shipping. Thank you for being there for us! |
Internet | The order was so fast. I ordered 1 day and the item came the next! Awesome! |
Phone | I could not finish my old project 1979 Cessna without you guys. Even down to the last screw. |
Internet | Quick delivery, Works as expected. Aircraft Spruce delivers! |
Internet | Great service what I needed was in stock and the staff were great. Polite professional and very helpful. |
Phone | We are so pleased with our customer service at Aircraft Spruce! Our sales person makes ordering so easy and painless. Our products are shipped fast and arrive before expected. Once delivered everything is packed professionally and always exactly what we ordered. |
Internet | I always enjoy purchasing through Aircraft Spruce. Easy ordering and very timely shipping and delivery. |
Internet | Fast delivery! Good shipping charges compared to other companies. |
Internet | I ordered the parts and they came in with minimal down time for my customer!! Great experience!! |
Phone | Great intercom and extremely fast delivery. Ordered on Thursday, standard shipping, and got it the next day. I give it 5 stars. |
Internet | Great service and fast shipping! Aircraft spruce will be my go to airplane supplier. |
Internet | The items I ordered--various AN bolts, nuts, washers--were sent well packaged and identified. Some were immediately available and sent immediately several were back-ordered and sent more recently following a simple inquiry from me. Im completely satisfied with Aircraft Spruces service on this very detailed order and many others. Thank you. |
Internet | The best for aircraft supplies, no doubt! Fast shipping, competitive pricing. |
Internet | Great product delivered quickly! This was my second order placed with Aircraft Spruce and Im very satisfied with their customer service and pricing!!! |
Phone | Telephone agent was very helpful in finding this tire as others of this size as weight were back ordered. Nice job as usual from Aircraft Spruce agents. |
Internet | On time, no back orders, as always great service and products ! |
Internet | When at a past EAA meetup in Oshkosh, I visited the Aircraft Spruce tent, and was highly impressed by their kindness and professionalism. These years later, on my order of a fuel guage sender float, happily, they are the same, on-it people. |
Internet | The product was as advertised and Aircraft Spruce delivered it as quickly as possible despite the Covid impact on production and shipping. I am more than satisfied with the service Aircraft Spruce provided! |
Phone | FANTASTIC!!! I ordered it late on a Friday afternoon. The person who worked with me got the shipping started that day and I had it the following Friday! Great work!!! |
Internet | Aircraft Spruce has great service and fast shipping. It is my go-to source for aircraft products. |
Internet | Fantastic customer service! Way beyond what was expected. Thank-you! |
Internet | Website was easy to use. Prompt shipping and competitive pricing. |
Internet | 10/10 recommend this website. Shipping was awesome and the product was just like described and packaged well. |
Will Call | Great people to work with!!! Knowledgeable and friendly!!! Well done!!! Nice clean facility!!! |
Internet | 11 out of 10! fast Delivery & so easy to order. |
Internet | No trouble finding parts needed for project. Easy to use site, would not hesitate to use again! |
Internet | Very happy with this great company. Been with you since the early 1970s. Built 4 airplanes since that time with AC Spruce supplying the materials. |
Phone | The fastest shipping on the planet and the product was perfect as usual! Thank you ! |
Internet | Great service! Very happy the way my order was handled! |
Internet | Easy to buy, website works great, quick to ship! |
Internet | Very fast shipping and excellent packaging. Shop here with confidence. |
Internet | Ordering and shipping with aircraft spruce was perfect....fast and precise. |
Internet | Ive been a Aircraft Spruce customer since the early 1970s when I owned my first airplane in Alaska, an Aeronca Chief. Aircraft Spruces commitment to customer service hasnt changed. It was great then and still is today. Thanks. Wayne |
Internet | Quick shipping, items well packed, everything correct. Im a longtime customer, and results such as these are why. Thanks! |
Internet | The part was otherwise hard to find, given the age of my bird. However, the catalogue revealed the part I needed, making me much relieved. Delivery was as prompt as promised. Problem solved. |
Phone | They are very professional and right on time. Service is excellent, I give them 5 stars! |
Internet | Great service, free shipping, fair price, what else could you ask for! |
Internet | Great reliable service. Order arrived in two days ahead of schedule. |
Internet | Aircraft Spruce is my best source for metal and bolts. They have fair prices, fair shipping fees and they never mess up. |
Internet | Aircraft Spruce continues to perform even during these unusual times. |
Phone | Great Staff and Service thank you all. Very helpful, good products, fast shipping. Thanks. |
Phone | Customer service was helpful and efficient and order arrived ahead of estimate. |
Phone | Excellent service and follow-through. I had an item back ordered from my original order and when it became available it was promptly shipped out. Very pleasant representatives to work with. Totally satisfied! |
Phone / Will Call | The entire experience was great as usual. Right from the young lady that took my order on the phone to picking it up at will call in Chandler. Thank you! |
Internet | Everything in aviation you could want. Fast reliable service. |
Phone | I always get good service at Aircraft Spruce. Best aircraft parts store ever to find what you need. |
Internet | The service was fantastic. I cant believe how quick it shipped out to me. Would definitely buy from Aircraft Spruce again. |
Internet | Quick delivery and very reasonable prices. Ive been using aircraft spruce for many years and will continue. Thanks! |
Internet | Order was shipped in a timely manner as described. Delivered when promised. Would purchase other products from Aircraft Spruce & Specialty again. |
Internet | Great site to purchase your flying accessories. Quick shipping. |
Internet | All went well with my order. I was impressed how quick I received my purchase considering I am in Chile. Not a problem at all. Was a much better experience compared to other purchases Ive done in other aircraft supplies suppliers in the US, |
Internet | Very friendly staff. Always was that way with this organisation. When the time comes for me to by aircraft products. Aircraft Spruce will always be first. Thank you! |
Internet | Ordered from Australia and package arrived very quickly (a day earlier than expected!). Thank you for the swift dispatch. |
Internet | Arrived in good condition in a very timely fashion. Proper notification at time of order and shipping updates. |
Internet | The oil arrived promptly. My aircraft has been drinking it and seems happy. |
Internet | I was very pleased with the price and the extra speedy shipping. Will buy from again, thank you!! |
AUGUST 2021 |
|
Internet | Super service. Fast delivery. Customer service always great! |
Internet | Great headset, and was received in short order. Easy process with Aircraft Spruce. Very satisfied. |
Internet | Starter arrived one day early. Really appreciated that. Installed it right away and it has worked as expected since. |
Internet | Great customer service. Helped me get the exact battery minder that I needed. |
Internet | Ive been a MechEngr, mechanic, machinist and welder for 50+ years. Aircraft Spruce is one of the most spectacular hardware suppliers Ive found. I use their products for race cars, shifter karts, and general machine shop fabrication projects. |
Internet | Everything came just as I ordered and it was shipped very promptly. Excellent company to deal with when I built a Bush Plane out of 1948 Stinson 108-3 Stationwagon in 1977 and now, about 50 yrs. later, just as excellent, friendly and accommodating to deal with. !!!! |
Internet / Will Call | The order process was efficient and painless. The product was ready to go when I stopped by at the facility in Brantford Ontario to pick it up. All in all a positive experience. |
Internet | Easy order placement and acknowledgement. Delivered on date promised. Friendly, efficient system. |
Airshow Booth | I ordered two cases of oil at the show in Oshkosh. The price was right, (an Oshkosh show special, no doubt) and it got to my house before I did! |
Phone | Ordering was easy and the person was very helpful in getting it shipped to me in a timely manner. Thanks you so much! |
Internet | Wide range of products, parts and materials. Easy ordering, perfect communication and quick delivery. |
Phone | Every order that I have placed with Aircraft Spruce has been handled in the most professional manner. This order meets the previous statement. Please expect future orders as the need arises. |
Phone | Very impressed with the service and product I received from Aircraft Spruce. I call the Ft Worth warehouse. Always polite and knowledgeable folks on the phone. |
Internet | Order prompt as always. Can always depend on quick service. Thanks. |
Phone | The Aircraft Spruce team was friendly, professional and very helpful - I always appreciate with them! |
Internet | Top of the line product!!! Very high quality. Faster than I even expected shipping. I am not surprised everything I order from Aircraft Spruce is awesome!!! Thank you. |
Internet | I had difficulty finding this product until I found your website. Thanks for the prompt efficient service accompanied with a fair competitive market price. |
Internet | I am in Melbourne Australia. Ordered oil filters and a rivet set on Thursday and it was delivered via UPS the following Tuesday (5 days) the freight cost was very reasonable. |
Internet | Im so happy. Very fast shipment, ordered Monday, got Wednesday morning, Georgia to Germany in 2 days. Got immediate support on the parts. This is as good as it gets. Thanks |
Internet | Took less than a week to get the radio from US to Aus. That is quicker than Aus internal mail. Well done. |
Internet | AIRCRAFT spruce has what I need when I need it! |
Internet | Five stars came on time fit the aircraft fired right up great fuel pump great service aircraft Spruce keeps me in the air. Thank you. |
Phone | Could not ask for anything more! Deeply appreciate the Service and the precession fit product! |
Internet | This was a very positive experience. I only ordered a quart of tautening nitrate dope and thinner but it was shipped immediately and arrived a few days before I ready to use it. |
Internet | Received in perfect condition sooner than expected. The usual outstanding service from Aircraft Spruce. |
Internet | Aircraft Spruce has really stepped up on their order and shipping speed. I ordered this on a Monday and received it on a Wednesday. My last several orders have been the same. The order process is always easy and the E-mails giving me updates on my order are great. I couldnt be more happy with the experience. Also enjoyed seeing them at Oshkosh this year where I picked up a few things. Their corner of the building was set up to make the purchasing process fast and they had lots of salespeople to help you. |
Internet | The West Chicago facility is great! The folks there are always professional, friendly and helpful! |
Internet | As always, Aircraft Spruce had my shipment on my doorstep precisely as promised. What more could I ask? |
Internet | Thanks for the quick delivery, the whole process was simple and effective. Ill be back, as someone once said! |
Internet | I cannot count the number of orders Ive made from Aircraft Spruce. This order was like all the others. Arrived in a timely manner and the correct parts were delivered. That type of service is refreshing. |
Internet | Aircraft Spruce has everything you need for building and maintaining experimental aircraft. |
Internet | Definitely a 5-star experience. Living in Australia, were used to waiting for overseas deliveries. This one took just 3 days from order to delivery! Great work. |
Internet | 2 cases of oil and some filters, great stuff, always a pleasure doing business with Aircraft Spruce. |
Internet | Customer in the future, website was detailed and though, prices where competitive delivery was second to none, appreciate the catalog. |
Internet | Outstanding service, as always! Same day shipping, items in stock(!) & easy online ordering. |
Internet | A pleasure to do business with. Aircraft Spruce takes care of the Little Guy. |
Internet | Ordering from Aircraft Spruce is always easy, simple, and fast. |
Internet | Shipped out immediately after ordered and arrived sooner than expected. Good to see people with inventory. Excellent!! |
Internet | Best customer service Ive ever had. I can put in an order on Monday morning and by Wednesday I have what I ordered. Every product I have ordered has been in stock. This is the only place to get quality aircraft paint and supplies. |
Internet | Easy shopping using a well designed web catalog. Shipping updates are timely, and very important to me. Delivery time very short, and much appreciated. |
Internet | Outstanding service !!! My item arrive to my door(in uk) just two days after ordering it, fantastic !!! Thank you !!! |
Phone | Order fulfilled. On time delivery. Great price. Repeat customer. |
Internet | Good quality chromemoly, good packaging, fast processing time to be shipped, excellent price compared to Alberta prices for small quantity order. |
Internet | Fantastic service, as always. Every item was accurately included, and shipped on time. Thanks guys and gals. |
Airshow Booth | This order worked out so well for me. Thank you for the great deal at AirAirventure 2021. |
Internet | Will Deal with again AAA+++ |
Internet | As always Aircraft Spruce was quick shipping, easy order and good communication. |
Phone | Had great service! The young lady who took my order was extremely helpful and did everything she could to facilitate and expedite my order. Thanks! |
Internet | Great Staff. Always there to help you. Good products. Thank you Team Spruce. |
Phone | I would give Aircraft Spruce Aircraft Spruce Five Stars. I have been flying and maintaining aircraft for 50 years and have always been happy with my service from Aircraft Spruce on both purchases and returns. I am also an A&P. |
Airshow Booth | Excellent service while at Airventure. They were helpful and cheerful. And they had my item in stock at this event. |
Internet | Orders from Aircraft Spruce are always well packaged and received in a timely manner. |
Internet | I bought Wash Wax All. It is a liquid and was shipped promptly and packaged very securely - no leakage of the liquid. I will buy from this company again. Rating is 5 stars. |
Internet | Excellent service. Personal always pleasant and extremely helpful. Ive been ordering material and parts for over 40 years and have never had a bad experience. |
Internet | This is the first time Ive ordered from Aircraft Spruce & Specialty Co. but the online process was easy and I got my order very quickly via first class mail. Im glad that they had what I wanted at a reasonable price. |
Internet | Quick delivery and overall terrific experience from Spruce! Thanks! |
Internet | Easy order process, fast delivery, great price. What more could I want? |
Internet | Great product, always get what you expect, and quick delivery. Love the prices too! |
Phone | I have a Continental on a 182. That requires a nipple. The specifications on the manufacturers website list the wrong case. After ordering it and receiving the wrong filter, I called the manufacturer and got a recording. Next I called Aircraft Spruce and they corrected the order. Moral of the story: Call Aircraft Spruce first. They have institutional knowledge on such matters. |
Internet | Im always surprised how quickly Aircraft Spruce ships their products. I ordered late in the day and product was delivered the next day! |
Internet | Easy ordering, very Fast shipping. Reliable aircraft and pilot store. I only buy everything from them, either online or at the store. Excellent customer service. No need to shop anywhere else. |
Internet | What can I say, make a selection on the web and the product s arrive well packed in the promised time. Soon my Piper aircraft will be a Spruce aircraft. |
Internet | Thanks for the friendly service when picking up the items in Brantford, Canada. You have a great team at Aircraft Spruce. |
Internet | This was a one off purchase for me. I couldnt be more pleased by the selection and quick shipping of the parts I ordered. Communication and prices were great as well. |
Internet | Five Big Stars for the Aircraft Spruce Folks! Always helpful, get me what I need when I need it, at a Good Price with expeditious Delivery. Basically a Pilots Best Friend! |
Internet | As usual, Aircraft Spruce is right on time with my order. Got exactly what I needed in the shortest possible time. Good job, Aircraft Spruce! |
Phone | My order was processed and delivered exactly on time. Aircraft Spruce is my first call, and if they dont carry a specific product, they can usually tell me who does. |
Internet | Very fast shipping. Was able to complete the annual on the C-172 on time. |
Internet | I ordered my fuel flow meter on line from New Zealand on a Saturday, and it got delivered to my front door the following Wednesday. Very impressive service in this Covid affected world. |